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Privacy Policy

Last Updated: November 27, 2024

At MarketQuants, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully.

1. Information We Collect​

1.1 Information You Provide​

  • Account Information: Name, email address, password (encrypted)
  • API Credentials: Alpaca API keys (encrypted and securely stored)
  • Trading Preferences: Paper/Live trading mode selection
  • Profile Information: Any additional information you choose to provide

1.2 Automatically Collected Information​

  • Usage Data: Pages visited, features used, time spent on platform
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, error logs
  • Trading Activity: Orders placed, portfolio positions, transaction history
  • Text-to-Speech Usage: Speech generation requests and logs

1.3 Information from Third Parties​

  • Alpaca Markets: Account information, trading data, portfolio positions
  • Market Data Providers: Real-time stock prices, market data

2. How We Use Your Information​

We use your information to:

  • Provide, maintain, and improve our services
  • Execute trades through Alpaca Markets on your behalf
  • Display your portfolio and account information
  • Generate personalized portfolio insights and AI-powered summaries
  • Send you service-related notifications and updates
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Use

3. Data Storage and Security​

3.1 Security Measures​

  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest
  • API Key Security: Your Alpaca API keys are encrypted using industry-standard encryption
  • Password Protection: Passwords are hashed using bcrypt
  • Secure Authentication: JWT tokens for session management
  • Database Security: MongoDB with access controls and encryption
  • Regular Security Audits: We regularly review and update our security practices

3.2 Data Retention​

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time.

4. How We Share Your Information​

4.1 Third-Party Service Providers​

  • Alpaca Markets: We share your API credentials to execute trades on your behalf
  • OpenAI: Portfolio text is sent to OpenAI for text-to-speech generation
  • Cloud Infrastructure: We use secure cloud services for hosting and data storage

4.2 We Do NOT Share​

  • We do not sell your personal information to third parties
  • We do not share your information for marketing purposes
  • We do not share your trading data with unauthorized parties

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Cookies and Tracking Technologies​

We use cookies and similar tracking technologies to:

  • Maintain your session and keep you logged in
  • Remember your preferences (theme, trading mode)
  • Analyze usage patterns and improve our services
  • Store authentication tokens securely

You can control cookies through your browser settings, but disabling cookies may affect functionality.

6. Your Rights and Choices​

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct your information through your account settings
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications (if any)
  • Withdraw Consent: Revoke API access permissions at any time

To exercise these rights, contact us at privacy@marketquants.com

7.1 Alpaca Markets​

Your Alpaca account and trading activity are subject to Alpaca's Privacy Policy. We recommend reviewing their policy at alpaca.markets.

7.2 OpenAI​

When you use text-to-speech features, your portfolio summary text is sent to OpenAI for processing. This data is used solely for generating audio and is subject to OpenAI's privacy policy.

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children's Privacy​

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers​

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.

10. California Privacy Rights (CCPA)​

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

11. European Privacy Rights (GDPR)​

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

12. Data Breach Notification​

In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of discovering the breach.

13. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us​

If you have any questions about this Privacy Policy or our data practices, please contact us:

MarketQuants Privacy Team Email: privacy@marketquants.com Website: https://marketquants.com Response Time: Within 48 hours

Privacy Summary​

  • ✓ We encrypt all your data and API keys
  • ✓ We do not sell your personal information
  • ✓ You control your data and can delete it anytime
  • ✓ We only share data with essential service providers (Alpaca, OpenAI)
  • ✓ We comply with GDPR, CCPA, and other privacy regulations